“He didn’t start with content or solutions; he started with the problem.”
Train your team to sell on value, present with confidence and work as one team.
Training customised to your company’s challenges and everyday customer situations—with diagnosis before the workshop and reinforcement afterwards.
Led by Rehan Arif · 12 years at Hilti across customer-facing roles, learning and development, and marketing leadership.
Request a free training consultation45 minutes with Rehan to discuss your team’s challenges and explore a sensible next step.
- No obligation to buy
- Free 45-minute conversation
- Online—no travel needed
Three training programmes for your team
Diagnose
- Speak with senior leaders
- Interview team members
Customise
- Use your company and customer examples
- Practise through activities and role plays
Reinforce
- Share experiences and learn from peers
- Review application with Rehan and your leaders
“his ability to make the complex simple.”
“a strong ability to engage diverse audiences…”
Three training programmes to improve sales conversations, team collaboration and presentations.
Explore each programme’s delivery formats and packages—from in-person and live online training to options for customisation, coaching and reinforcement. See what’s included and choose the level of support you need.
01 / Sales conversations
Consultative Selling Skills
For your whole customer-facing team—from lead generation to sales and customer success.
Is your team relying on discounts and relationships—without making your solution’s value clear?
Does this sound like your team?
- Pitching solutions before understanding the customer’s real needs?
- Competing on price and discounts instead of explaining the full value?
- Hesitating when speaking with new or senior customer contacts?
Understand
customer needs
customer needs
Explain
relevant value
relevant value
Agree
next steps
next steps
Make your solution’s value clear
Through practical exercises and role plays, your team learns to understand customer needs, connect the right solution to those needs and communicate its value. Shared frameworks help colleagues carry that understanding from the first enquiry through ongoing customer support.
Support application after training
The Complete Learning Journey adds a manager coaching workshop and four reinforcement checkpoints over 90 days.
Available formats
For corporate teamsPrivate training · Up to 10 people
In person or live online
02 / Team collaboration
One Team: Team Development & Collaboration
For leadership and cross-functional teams.
Is each department doing its part—while customers still face delays, gaps or conflicting messages?
Does this sound like your team?
- Handoffs leave problems unresolved between departments.
- People notice issues outside their function but hesitate to involve the right colleagues.
- Colleagues know each other’s responsibilities, but not how to work effectively together.
Sales
Operations
Customer
support
support
One shared customer outcome
Through practical team activities, business simulations and reflection on your own situations, participants build stronger working relationships and agree how to coordinate across functions towards one shared customer outcome.
Keep the behaviours visible
Follow-up guides help leaders continue discussing real examples and reinforcing the agreed behaviours.
Available format
For corporate teamsPrivate workshop · Up to 10 people
Recommended in person
Need online? See the workshop FAQ ↗
03 / Presentation skills
Mastery in Presentation Skills
For leaders, high-potential professionals and customer-facing presenters.
Know your subject—but struggle to make the story flow and feel comfortable presenting it?
Does this sound familiar?
- Plenty of information, but the audience misses the main point.
- Reading from slides or notes instead of connecting with the room.
- Little rehearsal—and no practice answering audience questions.
Understand
the audience
the audience
Build the story
& visuals
& visuals
Rehearse
& deliver
& deliver
One connected message—from start to finish
Build a real presentation and rehearse your story and delivery. Live training and cohorts add direct feedback from Rehan—a former Marketing Director—and practice answering senior-audience questions.
Available in multiple formats
For corporate teamsPrivate training · Up to 8 people
In person or live online
For individualsIn development
Self-paced course
Six-step videos & materials
Live online cohort
Two weeks with Rehan’s feedback & peer support
How we work · Private corporate training
Training built around your daily challenges—not an off-the-shelf course.
We work like your own learning & development partner: getting to know your business, tailoring the content and practice to your people, and helping them apply it in their daily work.
01Before training
Understand what needs to change.
We start by clarifying your challenges and priorities. Depending on the scope, stakeholder conversations and field observation help identify the behaviours and situations to work on.
FocusYour pain points & priorities
02During training
Practise with work your team recognises.
Your examples shape the exercises. Participants work through activities, role plays or their own presentations—with peer discussion and direct feedback from Rehan.
FocusRelevant practice & useful feedback
03After training
Bring the learning into everyday work.
Practical guides and reflection help your team keep applying the learning. Depending on the package, support can include manager-led reviews, facilitated reinforcement or field coaching.
FocusApplication & continued improvement
The right support for your programme. Diagnostic depth, tailored materials and facilitated follow-up vary by programme and package. Individual learning follows the journey shown on its course page.
Request a free training consultationCustomer experiences · Participant feedback
What our customers say about working with us.
Two examples of how the approach was applied with customer-facing sales and leadership teams at two different companies.
DMI · Consultative Selling Skills
Sales practice grounded in real customer conversations.
Team discussions shaped marine- and shipyard-related examples and role plays. Follow-up sessions reviewed the 5C framework through participants’ customer conversations.
Explore the sales training
Reynaers · One Team: Team Development & Collaboration
A shared experience for the leadership team.
The customised executive-team workshop combined hands-on activities with discussion of working relationships, coordination across departments and shared business priorities.
In participants’ own words
“An engaging experience that fostered team cohesion and strengthened collaboration.”Reynaers workshop participant
“An engaging and valuable workshop that strengthened teamwork, encouraged open discussion, and helped us align on our future priorities.”Reynaers workshop participant
Feedback reflects the specific sessions shown. Programme pages explain the current offers and feedback context; the two ratings measure different questions.
Professional recommendations
Colleagues recommend Rehan for making complex ideas clear—and turning strategy into action.
Former managers, colleagues and team members recommend Rehan for his business-first approach, clear communication and practical facilitation.
Rachel E. Walter, CPTDChief Innovation Officer · ansrsourceFormer direct manager
Starts with the business challenge.
“He didn’t start with content or solutions; he started with the problem. He asked the right questions, pushed for clarity, and ensured that what we designed was directly tied to measurable and meaningful results.”Read on LinkedIn
Omar H. MansourCluster Commercial Director GCC · KnaufFormer Hilti colleague
Makes strategy practical.
“he has a real talent for turning strategy into something clear, practical, and relevant to the people who need to execute it.”Read on LinkedIn
Paul HumpelRegional Head of Learning & Development · Hilti Middle East FZEFormer direct manager
Helps people contribute and learn.
“He has a talent for simplifying complex ideas, communicating with clarity, and building an environment where people feel comfortable contributing and learning.”Read on LinkedIn
Terry CopleyHead of Learning Solutions and Experience · Hilti GroupSenior colleague at Hilti
Connects the big picture to daily action.
“His ability to move from big picture to daily action is a true strength.”Read on LinkedIn
Mohamad AsrawiHead of Engineering META RegionFormer direct report
Leads through clear communication.
“As a leader, he truly stands out for his exceptional communication skills.”Read on LinkedIn
Sajid TungekarService sales engineeringFormer direct manager
Brings an analytical perspective.
“He is analytical and foresighted in his day to day work schedule.”Read on LinkedIn
Excerpts from personal LinkedIn recommendations about Rehan’s corporate career—not RALS course reviews or endorsements by the organisations named. Roles are shown as supplied with the recommendations.
Meet Rehan Arif · Founder of RALS Consulting & RALS Academy
Learn from a leader who has done the work.
Former Marketing Director & Executive Management Team member.
Rehan spent 12 years at Hilti, progressing from customer-facing roles to marketing leadership in Saudi Arabia. Along the way, he led sales teams and designed learning journeys at Hilti headquarters in Liechtenstein.
In live programmes, you work directly with Rehan—on customer conversations, team collaboration or the presentation you need to deliver. His feedback combines a senior business perspective with experience helping people learn and apply new skills.
Customer-facing experienceLeadership & business decisionsLearning design & coaching
Request a free training consultation- Free 45-minute conversation
- No obligation to buy
Direct support—not just a presentation from the front.Space to ask questions, work through examples and receive feedback in live learning.
What his experience brings to your learning
Rehan has worked in sales, team leadership, learning and executive management.
01Customer-facing work
Understand the reality of the customer conversation.
Roles Rehan has heldService Sales Engineer · Customer Service Representative · Upper Account Manager
Experience with technical solutions, phone conversations and field selling keeps the practice connected to the situations customer-facing teams encounter.
02Team leadership
Connect individual skills with how the team works.
Roles Rehan has heldCustomer Service Team Leader · Area Sales Manager
Direct team leadership and field coaching inform the discussions on ownership, collaboration, manager support and applying learning after training.
03Headquarters L&D
Build a journey—not just deliver a workshop.
Roles Rehan has heldLearning Business Partner · Hilti headquarters, Liechtenstein
Designed the first 90-day onboarding journey for new sales managers and learning for a new sales approach—experience behind the practice and reinforcement in RALS programmes.
04Executive management
Bring senior-level thinking into the room.
Roles Rehan has heldRegional Trade Manager · Marketing Director & Executive Management Team member
Commercial leadership and presentations to senior decision-makers shape feedback on business value, cross-functional decisions and the questions an executive audience may ask.
Corporate experience across the UAE, Hilti headquarters in Liechtenstein, the Middle East, Türkiye & Africa, and Saudi Arabia.
The training behind Rehan’s approach
International training in business, facilitation, coaching and leadership.
These organisations identify Rehan’s corporate experience and professional development—not endorsement of RALS or accreditation of its programmes.
Your next step · A conversation with Rehan
Let’s work out what your team actually needs.
Request a free, 45-minute online conversation with Rehan. We’ll discuss your team’s challenges, explore whether training can help, and identify a sensible next step.
- Free 45-minute conversation
- No obligation to buy
- Discuss your team’s challenges
45minutes
Request a free training consultationOnline with RehanNo travel needed
Opens an email draft. Send your company, team challenge and preferred meeting times to request the conversation.
rehan@ralsconsulting.com
In participants’ own words